There was a very interesting article about the business director or general manager of a local car dealership conglomerate. The company, if I read aright, was weathering the recession very well, and the occasion was a talk by this gentleman in which he described some of his business methods for success. It impressed me as very enlightened. I'm having trouble remembering the details, and haven't been able to dig out the article, either in my recycling bin - the rare occasion such a thing gets tossed - or on line, which is strange. (I ran a whole series of searches, and came up empty.) And it was only, I'm sure, two days ago.
Anyway, he spoke of giving clear instructions and having a manual, so employees know what standards they must meet, and of paying bills promptly, never in 30 or 90 days, to maintain excelent relations with vendors.
In the process of searching for the article, I finally landed at The Phoenix Business Journal on line. I had better start visiting every day.
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